Cancellation and Refund Policies

Vacation Rental Policies

Non-holiday: Bookings of less than 28 days - cancellations made less than 72 hours prior to the check-in time will be charged for one night's lodging. For bookings 28 days or longer ask rental agent for cancellation policy.

Holiday: Other than Christmas/New Year - Cancellations made prior to 2 weeks before scheduled arrival will be refunded the deposit minus a service charge. Cancellations made less than 2 weeks prior to arrival will not be refunded the deposit.

Christmas/New Year: No refunds of any deposits for reservations during the advertised holiday period if the cancellations are made after December 1. Cancellations made prior to December 1 will receive a full refund of deposit minus a service charge.

Spring Break Bookings: No refunds of any deposits made on cancellations after March 1. Cancellations made prior to March 1 will receive a full refund of deposit minus a service charge.

Monthly Bookings:

• 30 days or more before arrival date – full refund of deposit minus a 5% service charge
• 14 days or more before arrival date – refund of half of deposit minus a 5% service charge
• Less than 14 days before arrival date – no refund of deposit